Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a service with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal details: such as your name, email address, phone number, and country of residence.
Booking information: travel dates, preferences, and payment details (processed securely).
Technical data: IP address, browser type, device information, and cookies to improve your website experience.
Communication records: emails, messages, or inquiries sent through our contact forms or live chat.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process bookings and payments for your Nile Cruise or tour.
To communicate with you about your reservation, itinerary, or special requests.
To improve our website, services, and user experience.
To send promotional offers or newsletters (only if you opt in).
To comply with legal obligations and prevent fraudulent activities.

3. How We Protect Your Data

All personal information is stored securely on protected servers.
Online payments are processed via encrypted SSL connections.
Only authorized personnel have access to customer data.
We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Sharing Information with Third Parties

We may share your information only with trusted partners directly involved in providing your travel services, such as:

Hotels and Nile cruise operators
Transportation providers
Licensed tour guides

These partners are obligated to handle your information securely and use it only for service-related purposes.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience.
Cookies help us:

Understand how visitors use our site.
Remember your preferences (such as language or destination).
Improve functionality and performance.

You can disable cookies at any time in your browser settings, but some website features may not function properly.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of inaccurate or outdated information.
Withdraw consent for marketing communications at any time.
Request a copy of your data in a readable format.

To exercise these rights, please contact us via the email below.

7. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purpose for which it was collected.
Comply with legal and financial record-keeping requirements.

8. External Links

Our website may contain links to other travel or partner websites.
We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or business practices.
The latest version will always be available on this page, with the updated date shown at the top.